Guidance for entertainers, caterers, venues, and other providers: learn how onboarding works, how payments are processed, and how customer support helps in disputes.
Learn how to join Boombino as a vendor and get your services listed for parents to book.
Sign up on Boombino, complete your profile with business details, images, and descriptions, then submit for verification. Once approved, your services will be visible to parents planning kids’ parties.
You’ll need your business name, contact details, pricing, images of your services, and legal/financial information for payment setup via Stripe.
Learn how to create and manage your vendor profile and service listings.
After signing up, you can add a business description, upload photos, set pricing, and select categories for your services.
Yes, you can edit your profile, update service descriptions, and change pricing or availability at any time in your vendor dashboard.
You can list multiple services as long as each is relevant to kids’ parties and meets Boombino’s quality guidelines.
Understand what checks are required to ensure trust and safety on Boombino.
Yes, Boombino requires ID verification and business details to ensure all vendors are authentic and trustworthy.
Certain services, such as inflatables or catering, may require liability insurance. These documents can be uploaded during onboarding.
Profiles with a verified badge have completed all required checks, providing parents with extra confidence when booking.
Learn how bookings are made, confirmed, and managed on Boombino.
Parents send a booking request via your profile. You’ll receive a notification to confirm or decline the request.
Yes, but cancellations should only happen in urgent cases. Frequent cancellations may affect your profile visibility and reviews.
Refunds follow each vendor’s terms, which must be clearly stated on your profile. Boombino provides a standard cancellation policy template.
Understand how payments are handled securely through Stripe Connected Accounts.
Payments are processed securely through Stripe Connected Accounts. Customers pay directly via Boombino, and funds are automatically routed to your connected Stripe account after each successful booking.
Yes, you’ll connect your existing Stripe account or create a new one during onboarding. This ensures fast, secure payouts and compliance with financial regulations.
Stripe transfers payouts to your bank account according to their standard payout schedule (usually 2–7 days depending on your country).
Find out how communication with customers works and how Boombino helps with disputes.
Parents and vendors communicate directly through Boombino’s messaging system. This allows you to confirm details, share updates, and provide great service.
If disagreements occur, Boombino support can step in as a neutral party. We review the case, check the agreements, and help both sides reach a fair solution.
Yes, vendors can always contact Boombino support for assistance with disputes, technical issues, or platform-related questions.
Find out how customer reviews work and how they help you grow your reputation.
After each booking, parents can leave a star rating and a written review about their experience with your service.
Yes, vendors can publicly reply to reviews to thank customers or clarify feedback.
Reviews are only removed if they violate platform policies, such as containing offensive language or false information.
Learn how to increase your visibility and attract more bookings on Boombino.
Add high-quality photos, detailed descriptions, and keep your availability updated. Verified profiles also rank higher.
Yes, services may appear in featured sections, newsletters, or ads depending on relevance and demand.
We offer premium options for extra visibility, such as featured listings and highlighted search results.
Troubleshooting help for login problems, messages, and platform use.
Use the password reset option on the login page. If the issue persists, contact Boombino support.
Check your profile settings and email spam folder. Ensure your notification preferences are correctly enabled.
Take a screenshot of the error and contact Boombino support so we can resolve the issue quickly.
